Email & SMS templates

Always professional and automated communication.

With Email & SMS templates in OutSmart you automatically communicate with customers at the most important moments. Think of appointment confirmations, reminders or sending quotations and work orders. You determine the text and style yourself, so each message matches your company’s tone of voice.

In this way the customer always receives a personal and professional message without extra work for you.

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5_stars    Over 20,000 happy daily users
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Automated messaging

In addition to email you can also use SMS templates. These are ideal for short and direct communication, for example with last‑minute changes or urgent notifications. Thanks to automatic linking to your processes the customer always receives the right information exactly on time – reliable and clear.

With Email & SMS templates you save time, increase customer satisfaction and give your communication a consistent appearance. This way you combine efficiency with professionalism and keep control over every customer contact.

Mail - SMS templates
 

A practical example

An installation company automatically sends an email when a technician is scheduled: “Our technician will visit you tomorrow between 9:00 and 11:00”. In case of urgent matters they send an SMS notifying the customer that the technician is on the way. This keeps the customer perfectly informed.

Benefits
  • Automatic communication – less manual work
  • Professional appearance – always in your own style
  • Better customer experience – customer always well informed
  • Available both via email and SMS
Mail
3232784

Work orders per year

5172

Customers trust OutSmart

14
+

Years of experience

We constantly had to create work orders manually with pen and paper. By providing a clear digital system with many options, along with an excellent helpdesk that assists with everything, even the smallest questions, OutSmart has helped us.

Thomas Loos, Display4all

We used to lose work orders now and then, which made tracking time a challenge. With the easy digital entry of work orders, it's much simpler for the technician to manage the administration. Having 100% accurate work orders has definitely cut our administrative time in half.

Pascal Hanenbergh, Hanenberg Techniek

 

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