Plan your whole field team on one drag-and-drop board

A field service planning board is scheduling software that displays all technicians, jobs, and time slots in a single real-time view. OutSmart's planning board replaces whiteboards and spreadsheets: drag a job onto a technician's slot and they receive an instant push notification — no phone calls needed.

The planning board is included from the Boost plan, together with invoicing and user roles and permissions. The Launch plan does not include the planning board. Contracts and equipment are included from Accelerate (add-ons on Boost), and route optimisation with PlanSmart is a paid Power-Up that is not included in any plan.

Scheduling is available from Boost: €448 per year for 2 users, roughly €37.33 per month. Accelerate costs €1,710 per year for 5 users and adds contracts, equipment and quotations, among other things. Power-Ups such as PlanSmart and accounting integrations are charged separately. You can try OutSmart free for 14 days.

A spreadsheet shows static data that requires manual updates. OutSmart's planning board shows live job status, lets dispatchers drag and drop assignments between technicians, and notifies the field team automatically — no version conflicts, no outdated information.

Yes. Maintenance contracts and recurring service visits are scheduled automatically based on contract settings. The planning board shows them alongside ad-hoc jobs so your team always has a complete daily picture. Contracts & SLAs are included in the Accelerate and Maximize plans and available as an add-on on Boost (up to 3 users).

Yes. Once a technician closes a job on the app, hours, materials, and travel costs flow automatically to the billing module. No double entry, no delays in invoicing.

Yes. You can see all jobs per day, week or month — as far ahead as you need. Ideal for window companies, maintenance businesses or any company that plans weeks or months in advance.

Yes, every engineer has their own row in the planning board. At a glance you can see who is available, who is fully booked and who is on holiday. You don't need to log in and out for each engineer separately.

As soon as you schedule a work order, the engineer receives a notification on their phone or tablet. They see the address, the job, contact details and any photos — all in the OutSmart app. No WhatsApp, no phone calls.

For the most part. Work orders already synced to the device can usually be opened and completed offline. Once the connection is back, the engineer syncs the app and sends the completed work. Offline working is included in every plan.

Yes. You mark absences in the planning board so you never schedule someone who isn't available. Other engineers remain visible with their availability.

Simply drag the work order to a different day or engineer. The engineer automatically receives an update in their app. No calls, no new WhatsApp messages.

They appear in the unassigned work orders list below the planning board. You can filter that list, for example by date, and drag a work order straight onto the right engineer and day, so open work stays visible and nothing gets left behind.

Yes, with Equipment. You schedule internal assets such as trailers, vehicles, cranes or measuring equipment alongside your engineers and see whether something is already in use, so nothing gets double-booked. Equipment is included in Accelerate and Maximize and available as an add-on on Boost (up to 3 users).

Yes, as an export. With calendar export in the work order settings you create a personal link and subscribe to it in your external calendar app. It is not a live sync: the calendar updates roughly once every 24 hours. Scheduling and rescheduling still happen on the planning board itself.

Yes, with PlanSmart, OutSmart's AI route planner. PlanSmart calculates a more efficient order of addresses for an engineer with several jobs in a day, cutting travel time between appointments. Without PlanSmart you can still organise work orders by region or route and assign engineers based on who is working closest to the customer. PlanSmart is a paid Power-Up you can add from the Boost plan; it is not included in any plan as standard.

OutSmart uses location data only to register travel time on a work order and to display engineers on the planning board. An employer only sees an engineer's location during working hours and linked to an active job — not continuously. Engineers can turn off location sharing outside working hours. OutSmart complies with GDPR requirements for location data processing.

Yes. On OutSmart's digital planning board you see, per engineer, the scheduled and available hours per day and week. Service jobs are distributed based on who has room, so one engineer isn't overloaded while another sits idle.