Over 20.000 happy daily users
Because all information is central, you have immediate insight into the customer history. You see which work orders, quotations or invoices have previously been created for a customer and prevent duplicate work. This makes cooperation between field service and back office easier and ensures a more professional customer experience.
Relationship Management forms the basis for an efficient workflow. It prevents data from being scattered across different systems or notes and ensures that both office and field service always work with the same current information. This keeps the work flowing and improves collaboration.
A service company links multiple branches of a customer (office, workshop and warehouse) to the same relationship card. This allows the planner to select the correct address directly for a new assignment and see which work has previously been carried out – without technicians or administration having to do double work.
