Work orders

Everything digital, always at hand

With Work Orders in OutSmart you digitally record all the work of your field service – centrally and always accessible. Employees fill in work orders via the app on smartphone or tablet, including materials, hours, notes, photos and a digital customer signature. Work orders can also be filled in offline; as soon as there is connection again everything is automatically synchronised.

Over 20.000 happy daily users

Digital work orders

Because work orders are visible in real time to both the office and the field service you always have insight into the progress. No paper hassle or illegible handwriting, but a streamlined process from planning to invoicing. This way you work faster, error‑free and more professionally towards your customer.

Work Orders form the core of your workflow in OutSmart. They connect planning, time registration, materials and invoicing in one clear process. This not only increases efficiency but also offers your customer a consistent and transparent experience.

Practical example

A technician completes a repair and enters the used materials and worked hours directly in the work order app. The customer signs digitally for approval after which the data is automatically available for the back office. Within minutes the invoice can be sent.

Benefits

Always up‑to‑date – real‑time insight for office and field service
Offline available – also work without internet connection
Complete – add materials, hours, photos and signatures
Efficient workflow – seamless connection with planning and invoicing

3232784

Work orders per year

5172

Customers trust OutSmart

Years of experience

We constantly had to create work orders manually with pen and paper. By providing a clear digital system with many options, along with an excellent helpdesk that assists with everything, even the smallest questions, Outsmart has helped us.

Thomas Loos, Display4all

We used to lose work orders now and then, which made tracking time a challenge. With the easy digital entry of work orders, it's much simpler for the technician to manage the administration. Having 100% accurate work orders has definitely cut our administrative time in half.

Pascal Hanenbergh, Hanenberg Techniek

Field service with and without OutSmart Work Orders

How OutSmart changes the daily workflow for field service teams.

Step	Without OutSmart	With OutSmart Work Orders
Creating a work order	Print paper form, hand to technician before departure	Create digitally — technician receives it instantly on their phone
Recording hours & materials	Handwritten on site, retyped in the office afterwards	Filled in via app on location, automatically added to the invoice
Customer sign-off	Paper signature, later scanned and filed manually	Digital signature on tablet — legally valid, stored automatically
Invoicing	Collect all paper forms, retype everything manually	One click from completed work order to invoice — nothing to retype

Frequently asked questions about Work Orders

OutSmart Work Orders is a digital work order app for field service companies. Technicians fill in hours, materials, photos and customer signatures directly via smartphone or tablet — online or offline. Completed work orders are converted to invoices with a single click. Trusted by over 5,172 companies.

OutSmart starts at €168/year for one user (Launch plan). The Boost plan for 2 users costs €416/year and the most popular Accelerate plan for 5 users costs €1,625/year. All plans include a 14-day free trial — no credit card required.

Sign up for free at out-smart.com, add your team members and customers, and start creating digital work orders the same day. Most companies are fully live within one week — no complex implementation required.

Yes. The OutSmart app works fully offline — technicians fill in work orders, hours and materials even without a mobile data connection. All data syncs automatically as soon as an internet connection is restored.

OutSmart offers direct integrations with Exact Online, AFAS, SnelStart and Moneybird. Completed work orders and invoices are transferred automatically — no manual exports or double entry needed.

Most field service companies are up and running with OutSmart within one week. Technicians pick up the app quickly — onboarding typically takes less than half a day per person. OutSmart offers guided implementation packages for larger teams.

Industries

Integrations