Field service software for facility & cleaning companies

Plan crews, capture work on-site, and invoice faster - all in one system

In the facility and cleaning industry, everything revolves around efficient planning, precise execution, and clear communication with customers. OutSmart brings all processes together in one digital system. From work orders and timesheets to contract management and invoicing: everything is centralized and under control.

Over 20.000 happy daily users

Always Insight Into Planning and Execution

Staff can view their tasks in the app, register hours and materials, and add notes or photos during the job. The back office sees progress in real time, ensuring accurate administration and faster invoicing.

Manage Contracts and Recurring Tasks

Recurring cleaning and maintenance contracts are digitized in OutSmart. Automatic work orders are generated, ensuring no appointment is missed. With object management, you also have detailed insight into locations and their maintenance history.

Transparency and Professionalism

The Customer Portal gives clients direct access to invoices, work orders, and reports. This reduces back-office workload, strengthens trust, and elevates your professional image.

Why OutSmart for cleaning companies?

Centralized system for planning, work orders, and invoicing
Real-time insight into tasks and progress
Digital timesheets and reports with photos and notes
Contract management for recurring work
Object management with history and status per site
Customer Portal for transparency and professionalism

3232784

Work orders per year

5172

Customers trust OutSmart

Years of experience

We constantly had to create work orders manually with pen and paper. By providing a clear digital system with many options, along with an excellent helpdesk that assists with everything, even the smallest questions, Outsmart has helped us.

Thomas Loos, Display4all

We used to lose work orders now and then, which made tracking time a challenge. With the easy digital entry of work orders, it's much simpler for the technician to manage the administration. Having 100% accurate work orders has definitely cut our administrative time in half.

Pascal Hanenbergh, Hanenberg Techniek

Frequently asked questions

Everything about OutSmart for cleaning & janitorial companies

Cleaning and janitorial companies plan recurring shifts across multiple client sites, track service contract renewals, and need cleaners to log completed work from their phone instead of a clipboard. Here's how OutSmart handles that.

Can our cleaning team receive and complete work orders on their phone?

Yes. Cleaners open their schedule in the OutSmart app, see the work order for each site with instructions and checklist, and complete it on their phone — including notes and photos. The office sees the update in real time, without a phone call.

Can OutSmart automatically renew and track our cleaning service contracts?

Yes. Once a cleaning contract is set up with its recurring frequency, OutSmart automatically generates and schedules the linked work orders each cycle — no manual re-entry needed. You always have an overview of which contracts are active, due for renewal, or completed.

Does the OutSmart app work offline, for example in a building with no signal?

Yes. The OutSmart app works fully offline. Cleaners can complete work orders, log hours and add notes without an internet connection — everything syncs automatically once the connection returns.

Can I schedule recurring cleaning shifts across multiple client sites?

Yes. The scheduling board shows all teams and sites in one view, so you can plan recurring shifts and quickly reassign a site if someone calls in sick.

What does OutSmart cost for a cleaning company?

Starting at €168 per year for a single user (Launch plan). A team of 5 users costs €1,625 per year, all features included. 14-day free trial, no credit card required.

Should we just build our own work order app instead of buying one?

Most cleaning and custodial companies that consider this underestimate the ongoing cost — not the initial build, but maintaining offline sync, mobile updates across iOS and Android, and adding features as the business grows. OutSmart already covers scheduling, digital work orders, photos, signatures and invoicing for cleaning and custodial operations, so most companies find it faster and cheaper to start there and customize what they need than to build and maintain custom software.

Is there a free or open-source alternative to paid work order software for cleaning companies?

Free and open-source CMMS tools exist, but most require you to host and maintain them yourself, and lack a mobile app built for offline use — which matters in buildings with poor signal. OutSmart is a paid, hosted platform that includes the mobile app, offline sync, support and ongoing updates, so there's no server or IT overhead on your side. A free 14-day trial lets you compare the real cost of 'free' software against a hosted one.

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