Workflows

Standardize and steer your workflows.

With our Workflows you define fixed steps that employees follow in the app when executing a work order. Think of requiring a travel timer to start, registering materials or filling in a form before a work order can be sent.

By using workflows, you control the quality of your registration and execution. Employees cannot skip essential steps, ensuring the administration remains complete and reliable. This prevents errors, delivers more consistent work and ensures that information in the back office is always available in the same format.

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5_stars    Over 20.000 happy daily users
Alexandra's Workflow
 

Combining workflows & automations

The Power-Up offers flexibility: you can set up a separate workflow for each type of work order or activity. For example, a repair process can have different mandatory steps than an inspection or installation. This ensures the method always fits the practice of your organization.

Workflows can also be combined with other functions, such as Automations. This makes it possible to automatically perform follow-up actions once a workflow step is completed. In this way, you integrate standardization and efficiency into one process.

Workflow visual
 

Practical example

A maintenance company noticed that technicians regularly forgot to take photos of completed jobs. With Workflows, they set a rule that at least one photo must be added before a work order can be completed. Since then, the documentation is complete and the back office has reliable evidence for customers and insurers.

Benefits
  • Standardize work processes and registration.
  • Flexible setup per type of work order or activity.
  • Consistent and complete data in the back office.
  • Combinable with Automations for maximum efficiency.
WorkFlow
3232784

Work orders per year

5172

Customers trust OutSmart

14
+

Years of experience

We constantly had to create work orders manually with pen and paper. By providing a clear digital system with many options, along with an excellent helpdesk that assists with everything, even the smallest questions, Outsmart has helped us.

Thomas Loos, Display4all

We used to lose work orders now and then, which made tracking time a challenge. With the easy digital entry of work orders, it's much simpler for the technician to manage the administration. Having 100% accurate work orders has definitely cut our administrative time in half.

Pascal Hanenbergh, Hanenberg Techniek

 

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