SECURITY

OutSmart: Efficient and reliable

OutSmart provides security companies with a smart solution to streamline field service operations. From digital work orders and planning to managing maintenance contracts and inventory, OutSmart ensures optimal efficiency. Employees always have real-time insight into work orders, materials, and customer information, while administration and invoicing are processed immediately upon completion.

With OutSmart, companies improve communication, increase customer satisfaction, and reduce administrative burdens—allowing them to focus on what truly matters: delivering high-quality security services.

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POWERFUL FEATURE

Discover the benefits of OutSmart in security

OutSmart offers security companies numerous advantages that make work easier and more efficient. Here are some key reasons why businesses in your sector choose OutSmart:

EFFECTIVE ASSET MANAGEMENT

Easily keep track of all security objects and systems. From contracts to malfunctions and repairs, OutSmart provides a complete overview and ensures nothing gets overlooked.

SMART WORK FLOWS

From scheduling maintenance to managing incident reports, OutSmart streamlines workflows, enabling your team to work faster and more efficiently. Digital work orders are instantly sent to the right employees, who can easily complete and return them to the office for processing.

BETTER COMMUNICATION

Customers gain more insight into their contracts. With digital work orders and photos, they can see exactly what has been done. The customer portal makes it easy to track the progress of their objects in real-time.

OFFLINE USE

Even without an internet connection, your field service employees can keep working. They always have access to their work orders, schedules, and object information and can update everything as soon as they're back online.

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Always access the right information on security systems

Paper archives filled with service records are a thing of the past. With OutSmart, available on both mobile and desktop, you always have access to the critical information about your security systems and assets—anytime, anywhere.

OutSmart’s asset management feature allows technicians, managers, and staff to quickly retrieve essential data. Knowing what’s been done before helps determine what’s needed for maintenance or service now. 

Optimize security processes with OutSmart workflow software

With OutSmart workflow software, you manage your entire security operation in one smart and efficient system. From planning surveillance or maintenance tasks to recording reports—everything is integrated and easy to oversee. Even invoicing is handled automatically once a workflow is completed.

Our software is designed to make your work easier: all processes, data, and communication seamlessly connect. No hassle with separate systems or endless searching for information. With OutSmart, you have full control over your security operations, allowing your team to work more efficiently and effectively. Let the software work for you—not the other way around.

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Keep customers informed with the OutSmart client portal

With the OutSmart client portal, you provide your security customers with an easy way to submit requests and track progress. Whether it’s incident reports, maintenance requests, or reports—customers have 24/7 access to all relevant information.

Your field team can instantly share updates from the app, keeping customers automatically informed about the status of their requests. This increases transparency, saves time on manual communication, and enhances the overall customer experience. Make it easy for your clients and elevate your service with the OutSmart client portal.

Digital transformation in the security sector

We’re seeing a growing focus on smart integrations between various systems—whether it's on servers, in the cloud, or through edge computing. Technology is evolving at a rapid pace, enabling security and surveillance systems to work more efficiently and quickly. What used to be manual and reactive can now be automated and proactive, leading to lower costs through more efficient use of bandwidth and energy.

The trend toward automation in security is clear: processes are becoming faster and smarter. Want to learn how OutSmart can help drive this digital transformation for your business? Discover how our software can make your processes simpler and more efficient!

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Curious about our OutSmart?

We can talk about what OutSmart could do for you all day, but those who can tell you even better are our customers:

Since 2021, we have been using Outsmart at DGA Vending. It is mainly designed for companies with a field service department. We use Outsmart not only for the field service but also for our internal service. I always have good contact with the back office. Questions are answered quickly, and we can customize Outsmart to our liking. The features within Outsmart are constantly being improved and expanded. It's great to work with!

DGA Vending Thijs Hendriks

We constantly had to create work orders manually with pen and paper. Additionally, we were always busy preparing the work orders for our field service. By providing a clear digital system with many options, along with an excellent helpdesk that assists with everything, even the smallest questions, Outsmart has helped us. We no longer have to create work orders manually. They can now do it easily themselves.

Display4all Thomas Loos

We used to lose work orders now and then, which made tracking time a challenge. With the easy digital entry of work orders, it's much simpler for the technician to manage the administration. Plus, both the customer and the admin team get the work order by email, streamlining the invoicing process. Having 100% accurate work orders has definitely cut our administrative time in half.

Hanenbergh Techniek Pascal Hanenbergh

Discover how OutSmart can empower your security business

Curious about how OutSmart can streamline your processes in the security sector? Want to see how you can improve object management, time tracking, or set up a digital customer portal more efficiently with our software? Request a free demo today!

You can test OutSmart without any commitment and experience firsthand how it can make your work smoother. If it's not a perfect fit, no worries—you’re not tied to anything. Let us show you how OutSmart can take your security business to the next level.

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Digitalise your business processes

Curious if OutSmart is a good fit for your organisation? Request a demo right away or get in touch with us. We'd love to get to know your organisation and business processes better. This way, we can tailor our software to your company.

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