Security clients have zero tolerance for downtime
OutSmart for Security Companies
From roster to inspection report — digital.
Security firms rely on OutSmart for dependable object management, SLA monitoring, and digital inspection reports. Always in control of contracts, schedules, and on-site compliance — even during urgent callouts.
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Sound familiar?
What security companies tell us — before OutSmart
“OutSmart is clear and user-friendly. It’s the most efficient way to communicate with your field team and quickly handle things for the customer.”
— Tom Groot, Operations Manager, VKS Schiedam
“100% matching work orders definitely saves 50% on administrative time.”
— Pascal Hanenbergh, Hanenbergh Techniek
“Every door has a unique number in OutSmart. The complete history per object is maintained and always retrievable.”
— Martijn Kooijman, Owner, AAprotec
Recognizable?
The daily challenges of a security company
Six pain points OutSmart solves from day one.
“Who is scheduled where tomorrow?”
Excel spreadsheets and WhatsApp groups cause miscommunication and delayed updates when rosters change at the last minute.
“How do we prove inspections were completed?”
Clients demand digital proof of service. Without a system, tracking completion timestamps, photos, and signatures is nearly impossible.
“Where is the maintenance history for this object?”
Technicians restart every visit from scratch because there’s no centralized record per security object or location.
“When does this maintenance contract expire?”
Separate files and spreadsheets cause missed renewal dates and unbilled contract periods — revenue that silently disappears.
“Why is invoicing always running behind?”
Manually collecting timesheets and work orders from the field takes days. By the time billing is ready, the month is already over.
“How do we update clients without extra work?”
Clients call constantly for status updates, consuming back-office time and pulling your team away from productive work.
OutSmart vs. alternatives for security companies
No HVAC bloat. No enterprise pricing. Built for field service teams like yours.
| Feature | OutSmart | Generic FSM / enterprise | Excel + WhatsApp |
|---|---|---|---|
| Object management with full history | ✓ Included | ⚠ Limited | ✗ |
| Digital work orders with photos & signature | ✓ Standard | ⚠ Extra cost | ✗ Not possible |
| Automatic work orders on contract dates | ✓ Fully automatic | ⚠ Partial | ✗ Manual tracking |
| SLA monitoring per client / object | ✓ Built-in | ⚠ Add-on | ✗ |
| Client portal included | ✓ Standard | ⚠ Extra cost | ✗ |
| Integration with Exact, AFAS, Snelstart | ✓ Direct integration | ⚠ Limited | ✗ Manual entry |
| SME pricing (no enterprise contract) | ✓ | ✗ Enterprise pricing | ✓ |
| Direct invoicing from work order | ✓ No re-entry | ⚠ Partial | ✗ Hours processed manually |
Always know who is scheduled where
Easily plan teams on the digital scheduling board. Changes are immediately pushed to the app, keeping everyone updated and preventing miscommunication — even during urgent callouts or last-minute roster swaps.
- Drag-and-drop scheduling — assign employees and locations in seconds
- Emergency dispatches — sent directly to the right staff in the field
- Day, week, and month views — full roster overview in one screen
- App notifications — staff see schedule changes the moment they happen
- Multiple teams — manage all shifts and locations simultaneously
“Planning is continuous. OutSmart ensures all technicians are in the right place, at the right time, with the right information.”
— Frank Meijsen, DeMo Service- en Bedrijfsdeuren
Efficient registration and reporting — ready for invoicing instantly
Employees complete digital work orders and time logs on-site with photos, notes, and client signatures. Everything is immediately visible in the back office for invoicing and compliance reporting — no callbacks, no paper chasing.
- Photos, notes, and signatures — all captured in one work order
- Inspection compliance — every visit documented with timestamp and location
- Immediately visible in back office — no delays, no manual submission
- Audit-ready records — complete administrative trail per object and client
- Direct to invoicing — work orders flow straight to billing
“OutSmart is clear and user-friendly. It’s the most efficient way to communicate with your field team and quickly handle things for the customer.”
— Tom Groot, Operations Manager, VKS SchiedamAlways prepared — no inspection ever missed
Document everything per object — from key management to security system maintenance records — and automate recurring tasks. Ensure every inspection and service visit is completed, documented, and billable.
- Complete maintenance history per object — every door, system, and access point tracked
- Automatic work orders on contract dates — never miss a scheduled visit again
- SLA monitoring — track response times per client and object in real time
- Key and access management — document which technician holds what, where
- Compliance documentation — prove every obligation met, every time
“Every door has a unique number in OutSmart. The complete history per object is maintained and always retrievable.”
— Martijn Kooijman, Owner, AAprotec
Transparent for your clients — without extra work from you
The client portal gives your clients direct access to reports, work orders, and invoices. This increases transparency, builds trust, and reduces back-office workload — clients find their own answers instead of calling yours.
- Clients view reports independently — inspection results available the moment they’re submitted
- Fewer status calls — back office freed from answering “was the inspection done?”
- Invoices immediately in portal — professional, frictionless billing
- Per object or location — large clients see only their own assets
- You control access — manage who sees what, per client
“Customers appreciate how quickly we send work orders. This professional communication strengthens our relationship.”
— Frank Meijsen, DeMo Service- en BedrijfsdeurenEverything about OutSmart for security companies
What is the best planning software for security companies?
The best planning software for security firms combines digital scheduling, mobile work orders, object management, SLA tracking, and automatic contract invoicing in one platform. OutSmart is built for field service companies and used by security firms to replace Excel, paper, and WhatsApp — without the complexity of enterprise solutions.
How can we register proof of completed security inspections?
OutSmart digital work orders automatically capture timestamps, GPS location, photos, notes, and digital signatures for every inspection. Each completed work order is immediately stored per object and available as audit-ready documentation for your clients and compliance requirements.
Can OutSmart manage security system maintenance contracts?
Yes. Set up contracts and SLAs per client and per object. OutSmart automatically creates work orders on the agreed contract dates and monitors response times. You’ll never miss a scheduled maintenance visit, and every obligation is documented.
How can clients see the work we’ve completed?
The OutSmart client portal gives your clients direct, real-time access to work orders, inspection reports, and invoices — without requiring your back office to send anything manually. Clients log in and see their own objects and history.
Does OutSmart integrate with accounting software?
Yes. OutSmart integrates with 50+ accounting systems including Exact Online, AFAS, SnelStart, and Moneybird. Invoices flow automatically from completed work orders — no manual re-entry needed.
How quickly can our team get up and running with OutSmart?
Most security firms are fully operational within one to two weeks. The app is intuitive and field staff require minimal training. You start with a free 14-day trial — no credit card required — and our onboarding team helps you set up objects, contracts, and schedules from day one.