OutSmart & TOPdesk

Easily register used materials and logged hours directly during the job.

With OutSmart’s digital work order app, most manual tasks become unnecessary. Field service staff complete the digital work order on their mobile device (phone or tablet), and just seconds later, the office team receives it instantly.

After the work order is signed and completed, it is automatically sent to the customer by email as a clear PDF, including the signature and any attached photos. The work order is then forwarded to your TOPdesk account, where hours and materials are immediately added to a draft invoice.

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5_stars    More than 20,000 daily users
Alexandra van Topdesk
 

Benefits of the TOPdesk & OutSmart Integration

Linking TOPdesk with OutSmart offers numerous advantages. You can benefit from powerful features such as:

  • Tickets with a preset status in TOPdesk are retrieved in OutSmart

  • Completed work orders are sent back to TOPdesk and update the ticket

  • Synchronisation of materials, contacts, and employees

Koppeling Topdesk
 

Integration Costs

The monthly fee for the OutSmart & TOPdesk integration is just €10 per company. Even with multiple licences, the cost remains the same low price.

The integration can be activated immediately, with no setup fees.

Thanks to improved efficiency, connecting OutSmart with TOPdesk results in significant long-term savings. With intentionally low monthly pricing, the integration is designed to stay accessible and highly attractive for any organisation.

How to Activate the Integration

Activating the integration is simple. Follow these four steps:

  1. Click ‘Licence Manager’ in the left menu under Settings.

  2. Click the blue ‘Order’ button in the top right.

  3. Under Integrations, select the TOPdesk integration.

  4. Configure the integration once via ‘External Integration’ in the left menu.

Koppelingen TopDesk
3232784

Work orders per year

5172

Customers trust OutSmart

14
+

Years of experience

We constantly had to create work orders manually with pen and paper. By providing a clear digital system with many options, along with an excellent helpdesk that assists with everything, even the smallest questions, Outsmart has helped us.

Thomas Loos, Display4all

We used to lose work orders now and then, which made tracking time a challenge. With the easy digital entry of work orders, it's much simpler for the technician to manage the administration. Having 100% accurate work orders has definitely cut our administrative time in half.

Pascal Hanenbergh, Hanenberg Techniek

 

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