Over 20.000 happy daily users
You have dozens of service contracts — but no system that tracks when what needs to happen.
“We missed a maintenance visit again last month”
You have 40+ contracts but no system tracking them. A client calls angry, you search in Excel to see who was last there. The relationship is at risk.
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“We don't consistently meet our SLAs”
Tracking response times per client, per contract, per priority level manually is impossible. When a claim comes in, you don't even know if you were at fault — because there's no record.
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“Contract billing goes wrong every month”
Which clients need to be billed this month? You always miss one. Or invoice twice. And at month-end you manually search for everything to reconcile.
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“Creating a new contract takes half an hour”
Re-entering client data, setting rates, adjusting the schedule, informing the technician. Four steps in four systems — and if you forget one step the rest is wrong too.
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“After renewal the chaos starts again”
Contracts expire without anyone noticing. The client asks for renewal, but you no longer know what the rates were or how many visits are still outstanding.
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“Technicians don't know which contract terms apply”
Which SLA applies for this client? What are the agreed response times? They call the office. The office looks it up. Meanwhile the clock is ticking — and so is the SLA clock.
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Sound familiar? Here’s how OutSmart solves this.
See the solution ↓|
Create contract
Set up once, always up to dateBenefit: never manually schedule a maintenance visit again You enter the contract once: client details, interval (monthly, quarterly, annually), the assigned technician and SLA agreements. From that moment OutSmart automatically creates work orders at the agreed time — without you having to think about it.
"Switching to digital work orders went smoothly. We now work with much more overview, speed and certainty."
Niels Luijten · Dyzle
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Automatic work orders
Every maintenance visit automatically scheduled — you only need to confirmBenefit: 0 missed maintenance visits, no manual creation On the agreed date OutSmart automatically creates a work order and puts it ready on the planning board. The technician sees the job immediately in the app — including client details, location and the contract terms that apply.
"OutSmart gives us a clear system for projects, service and maintenance. Planning has become much simpler."
Kimberley · Oostendorp Nederland
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SLA monitoring
Always see if you’re within SLA — for every clientBenefit: no more claims because you can’t prove response time Per client you set the SLA agreements: maximum response time, resolution time and priority. OutSmart monitors times from the moment a report comes in. You see at a glance which reports are urgent and whether you’re still within the target.
"With OutSmart we work fully digitally: technicians see their assignments immediately and we act faster on urgent calls."
Martijn Kooijman · AaproTect
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Periodic billing
Contract billing that manages itself — on time every monthBenefit: no missed invoices, no manual checking Per contract you set the billing interval and rate. OutSmart automatically generates the invoice on the agreed date and sends it to your accounting package. Exact, AFAS, Snelstart or Moneybird — the integration is direct.
"OutSmart has greatly improved our work processes. Thanks to the AFAS integration, post-calculation and invoicing are perfectly organised."
Tom Groot · VKS Schiedam
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OutSmart contract management works for any company with recurring maintenance agreements and SLA obligations.
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