Remote support

Direct help in your own environment.

With Remote Support you receive immediate help from an OutSmart consultant via a remote session. You keep control of your computer while the consultant watches live and guides you step by step through the software.

This way you get quick answers to your questions and direct explanations exactly where you get stuck.

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5_stars    Over 20,000 happy daily users
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Instant support without the hassle

This type of support saves time and avoids frustration. No long phone calls or complicated emails, but immediate clarity in your own environment. You can continue working right away while learning how to use OutSmart smarter and more efficiently.

Remote Support makes it easy to answer practical questions and learn from concrete examples. It is the fastest way to regain control of your work processes without unnecessary downtime.

Support
 

A practical example

A planner gets stuck setting automatic invoices. Through Remote Support a consultant watches live, explains the steps and together with the planner enters the correct settings. Within fifteen minutes the problem is solved and the team can continue working.

Benefits
  • Direct help in your own software environment
  • You always keep control over your computer
  • Faster answers to questions, less downtime
  • Practical explanation while you work
CS, support en sales
3232784

Work orders per year

5172

Customers trust OutSmart

14
+

Years of experience

We constantly had to create work orders manually with pen and paper. By providing a clear digital system with many options, along with an excellent helpdesk that assists with everything, even the smallest questions, Outsmart has helped us.

Thomas Loos, Display4all

We used to lose work orders now and then, which made tracking time a challenge. With the easy digital entry of work orders, it's much simpler for the technician to manage the administration. Having 100% accurate work orders has definitely cut our administrative time in half.

Pascal Hanenbergh, Hanenberg Techniek

 

Try OutSmart completely free for 14 days!

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