Ad-hoc planning

Respond directly to unexpected jobs.

With Ad‑hoc planning in OutSmart you easily respond to notifications that were not previously planned. Think of a leaking tap or a non‑urgent fault that still needs to be solved quickly. You create the work order, mark it as ad‑hoc and place it in the list of available jobs.

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5_stars    Over 20.000 happy daily users
Ad-hoc planning
 

Pick up unscheduled work orders

Employees in the field see via the app which ad‑hoc work orders are open in their area. If they have time left, they pick one up immediately. This way you use capacity optimally, reduce travel time and surprise customers with fast service – without the planner having to reschedule everything.

Ad‑hoc planning makes your organisation more flexible and customer‑oriented. It helps you fill gaps in the planning efficiently and ensures that unexpected jobs are handled quickly and smoothly. This keeps the workflow going and strengthens your service quality.

Ad Hoc visual
 

Practical example

A plumbing company receives a report of a leaking tap. The planner marks this as an ad‑hoc job. A technician who finishes earlier sees the job on the map and picks it up immediately so the customer is helped the same day.

Benefits
  • Flexible – respond to unexpected assignments
  • Smart use of capacity – employees pick up jobs in their area themselves
  • Less travel time – work smart with a radius around the location
  • Faster service – customers helped faster and better
ad-hoc work orders
3232784

Work orders per year

5172

Customers trust OutSmart

14
+

Years of experience

We constantly had to create work orders manually with pen and paper. By providing a clear digital system with many options, along with an excellent helpdesk that assists with everything, even the smallest questions, Outsmart has helped us.

Thomas Loos, Display4all

We used to lose work orders now and then, which made tracking time a challenge. With the easy digital entry of work orders, it's much simpler for the technician to manage the administration. Having 100% accurate work orders has definitely cut our administrative time in half.

Pascal Hanenbergh, Hanenberg Techniek

 

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