Roles & permissions

Determine who can see and do what.

With Roles & Permissions in OutSmart you give each employee exactly the rights they need. This way you decide who gets access to which parts of the back office and the app. Think about who can create customers, who can adjust prices or who can only view the planning without being able to change it.

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5_stars    Over 20,000 happy daily users
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Only see what you need to see

By placing employees in user groups you manage their rights easily and centrally. This reduces the chance of errors, protects sensitive information and brings more structure to cooperation. Everyone works safely and efficiently within their own responsibilities.

Roles & Permissions ensure that both the back office and the field service can work with confidence and clarity. Managers keep control over sensitive data while employees only see what is relevant to their work. That provides peace, overview and less chance of miscommunication.

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A practical example

An installation company gives technicians access only to their work orders and customer data in the app but not to price lists or invoices. The sales department can create quotations but may not adjust the planning. This keeps everyone focused on their own tasks and prevents errors.

Benefits
  • More control over rights and access
  • Less chance of errors in the back office
  • Limit insight into sensitive information
  • Flexibly configurable per role or employee
Automations
3232784

Work orders per year

5172

Customers trust OutSmart

14
+

Years of experience

We constantly had to create work orders manually with pen and paper. By providing a clear digital system with many options, along with an excellent helpdesk that assists with everything, even the smallest questions, Outsmart has helped us.

Thomas Loos, Display4all

We used to lose work orders now and then, which made tracking time a challenge. With the easy digital entry of work orders, it's much simpler for the technician to manage the administration. Having 100% accurate work orders has definitely cut our administrative time in half.

Pascal Hanenbergh, Hanenberg Techniek

 

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