OutSmart Customer Stories

More than 22,000 hours of admin work saved, say our customers

What takes 5–15 minutes per work order, OutSmart handles in seconds. Customers cut planning work by 80% and complete up to 30% more work orders without hiring extra staff.

Read what our satisfied customers say about us and how they've made their processes smarter with OutSmart.

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Online Demo

More than 20,000 daily users
Teamwork hero

Why teams trust OutSmart

From planning to admin: OutSmart makes processes simpler and error-free. Our customers explain how they save time, gain overview, and improve their service. In the videos below, our customers (Dyzle, Oostendorp Nederland, VKS Schiedam, and AaproTec) share more about their experience with OutSmart.
Photo of Anouar

“OutSmart is truly my digital tool. Just as important as my measuring equipment, just as important as my toolbox. I can't do without it anymore.”

Anouar | Plumber & YouTube creator, Loodgieter Den Haag Stad

Ontwerp zonder titel (1)-2

"OutSmart gives us one clear system for projects, service, and maintenance. Planning is much simpler, and thanks to the AccountView integration, we save an enormous amount of time on admin."

Kimberley | Oostendorp Nederland

VKS Schiedam

"OutSmart has greatly improved our work processes with a clear and user-friendly system. Thanks to the AFAS integration, post-calculation and invoicing are perfectly handled."

Tom Groot | VKS Schiedam

Foto testimonial

"With OutSmart, we work fully digitally: technicians see their assignments directly, can check the history, and we respond faster to emergency calls. The system is scalable and boosts our efficiency and service."

 Martijn Kooijman | AaproTec

Thumbnail video DeMo

"We're growing 15% a year, but thanks to OutSmart we don't need to scale up our team. Quotes, work preparation, and planning flow seamlessly together from one system."

Frank Meijsen | DeMo Service- en Bedrijfsdeuren

Dyzle testimonial

"OutSmart offered exactly what we were looking for to digitize our processes. The switch to digital work orders went smoothly and took just two weeks. We now work with much more overview, speed, and confidence."
Niels Luijten | Dyzle

Oostendorp logo VKS Schiedam logo Ological logo InfilDrain logo Jordens logo GSH customer logo DeMo Bedrijfsdeuren customer logo ALCO customer logo BS Tuinen customer logo

Read the stories

The people behind the stories

Curious how these companies work with OutSmart? Read the full story in our blogs: the challenge, the choice, and the result.
Photo of Anouar
Plumber

Anouar – Loodgieter Den Haag Stad

Anouar works solo as a plumber in The Hague and had no grip on his work orders and planning. With OutSmart, he manages everything digitally — from job to invoice — without extra admin.
Read the story →
 
Kimberley Oostendorp NL
Installation

Kimberley – Oostendorp Nederland

Oostendorp Nederland was looking for one clear system for projects, service, and maintenance. Thanks to the AccountView integration, the team saves an enormous amount of time on admin.
Read the story →
VKS testimonial
Security

Tom Groot – VKS Schiedam

VKS Schiedam struggled with clear invoicing and work process management. Thanks to OutSmart's AFAS integration, post-calculation and invoicing are now fully automated.
Read the story →
 
DeMo video thumbnail
Commercial Doors

DeMo Bedrijfsdeuren

DeMo grows 15% per year without hiring extra technicians. With OutSmart, everything runs from quote to invoice through one system — and technicians were up and running independently within days.
Read the story →
Ological logo
"With OutSmart, I immediately see where I need to go and what I need to do. Everything is clearly laid out in the app: customer details, work instructions, and what's been done before. No more paper, no more hassle. Everything within reach. It just works great."
Erkan
Ological BV
★★★★★
ALCO customer logo
"We've been using OutSmart for at least 3 years now, with two technicians on the road daily. It works perfectly — never any issues, and they provide great service."
Ralph Creusen
ALCO dakdekkersbedrijf
★★★★★
All-in Bedrijfsdeuren & Docking logo
"We didn't have enough overview of our planning, and work orders were taking too long to come in. With OutSmart, our planning overview isn't perfect yet, but work orders are now processed quickly. We're now working 30% more efficiently."
Mike Bos
All-in Bedrijfsdeuren en Docking B.V.
★★★★★
Drowa logo
"With OutSmart, we've fully optimized our workflow. Where we used to work with separate systems, everything now flows seamlessly together — from quote to invoice. That saves time, reduces errors, and increases our efficiency. On top of that, we manage multiple brands within one system, without losing our own identity. Highly recommended!"
Rudmer de Vries
drowa isolatiechips
★★★★★
BS Tuinen testimonial
"I've been using OutSmart with great satisfaction for ten years now. Back then I was looking for a simple and user-friendly way to fill in work orders, and I found it. OutSmart offers continuity and is backed by a transparent company. I still enjoy using the work order feature every day; it makes my work a lot more efficient."
Bart Bremer
BS Tuinen
★★★★★
GSH testimonial
"Ten years ago we started with the OutSmart app (back then still the WerkbonApp) while our desks were covered in paper work orders, sometimes even on the floor. Every day was a challenge to keep an overview and plan efficiently. Thanks to OutSmart, we now work faster, more clearly, and without stray work orders lying around. We're incredibly happy with it!"
Danny Tombal
GSH Bedrijfsdiensten B.V.
★★★★★
3232784

Work orders per year

5172

Customers trust OutSmart

14
+

Years of experience

OutSmart is user-friendly, complete, and simply easy to use. For us, it's the tool I'd recommend to any organization.

Kimberley, Oostendorp Nederland

OutSmart is very professional and indispensable to our business processes. All our processes now run much more efficiently.

Twan van Horssen, Mobility Installations

 

Frequently asked questions about OutSmart customer stories

Customers report concrete results such as 30% more efficient work order processing (Mike Bos, All-in Bedrijfsdeuren & Docking) and 15% yearly growth without expanding the team (Frank Meijsen, DeMo Bedrijfsdeuren). Across all customers combined, more than 22,000 hours of admin work have been saved, with individual work orders processed in seconds instead of 5 to 15 minutes.
More than 5,172 companies use OutSmart, generating over 3,232,784 work orders a year across more than 20,000 daily active users. OutSmart has supported field service businesses for more than 14 years and is part of the Visma Group.
OutSmart's customer stories include plumbing (Loodgieter Den Haag Stad), garden and landscaping (BS Tuinen), roofing (ALCO dakdekkersbedrijf), industrial doors and docking (DeMo Bedrijfsdeuren, All-in Bedrijfsdeuren & Docking), insulation (drowa isolatiechips) and facility services (GSH Bedrijfsdiensten), among other field service sectors.
Customer Dyzle went fully live within two weeks despite a tight timeline, according to Operations Manager Niels Luijten, who credits the onboarding training for the fast rollout. Most customer stories on this page describe a short, guided transition rather than a lengthy implementation project.
Kimberley at Oostendorp Nederland describes moving from paper-based files to a process that runs faster and error-free. All-in Bedrijfsdeuren & Docking reports working 30% more efficiently, and Tom Groot at VKS Schiedam highlights that its AFAS integration made recalculation and invoicing fully automatic.
Each story on this page names the company and the person quoted, such as Kimberley at Oostendorp Nederland and Tom Groot at VKS Schiedam, and several link through to full written articles. Similar feedback from OutSmart customers is also published independently on the review platform G2.
Yes. Several featured customers, including DeMo Bedrijfsdeuren, Dyzle and AaproTec, have full written case studies linked from this page describing their specific challenges, how they implemented OutSmart, and the measurable results they achieved afterwards, from faster invoicing to fewer errors in daily field service work.

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