Refrigeration & HVAC
Control over service, maintenance and compliance
Refrigeration & HVAC companies work with complex installations and strict regulations. With OutSmart you digitally record all your installations in asset management, including maintenance history and status. Technicians always have the right information at hand and you can be sure no maintenance visit or inspection is missed.
What refrigeration companies tell us
"We weten niet precies hoeveel tijd we per installation kwijt zijn"
"Werkbonnen en foto's verdwijnen soms volledig — dat is meerdere keren voorgekomen"
"De maintenance communication gaat nu één kant op — clients reageren niet terug in onze planning"
Stop the calls about "has the log been updated?"
Zakelijke clients — property managers, supermarkets, hospitality venues — willen bewijs dat de installations compliant zijn. Met het OutSmart clientportaal zien ze het zelf, zonder dat jij elke keer hoeft terug te bellen.
- Log status immediately visible — client or facility manager logs in and sees the current F-gas status
- Work orders and photos available — proof of execution always accessible
- Inspector or property manager downloads independently — no more emailing files
- Planning visible — client sees when the next maintenance visit is scheduled
- Fewer callbacks — your back office has more time for what matters
Challenges refrigeration & HVAC companies face daily
F-gas log on paper
Record-keeping is legally required but time-consuming — most companies still work with paper or a separate Excel sheet per installation.
Work order without installation link
Work orders are completed without the cooling unit being linked — the back office has to call back to find out which installation it concerned.
Photos and work orders lost
Completed work orders and photos disappear on the technician's phone — dispute with the client about what was carried out.
Refrigerant administration manually
Cylinder cards, refill registration and cylinder management per installation are mandatory — but are currently kept manually.
Two scheduling rhythms clash
Breakdowns are unpredictable, preventive maintenance is cyclical — without a good system, appointments keep falling through.
Sync issues between devices
Technicians on Android and iPad, back office on PC — photos and work orders don't always end up in the right place.
OutSmart vs. alternatives for refrigeration & HVAC companies
| Feature | OutSmart | Papier / Excel / WhatsApp | Simple Simon |
|---|---|---|---|
| F-gas digital log | ✓ CO2-equivalent automatically calculated | ✗ Separate Excel, not linked | ✗ No F-gas module |
| Asset management per installation | ✓ Complete service history per cooling unit | ✗ Not possible | ✓ Asset management in basic package |
| Refrigerant administration | ✓ Cylinder cards, refill registration, cylinder management | ✗ Manual, error-prone | ✗ Not included |
| Breakdowns + maintenance in one schedule | ✓ Drag-and-drop schedule board voor beide ritmes | ✗ WhatsApp coordination | ✓ Basic planning available |
| Customer Portal voor property management / HOA / hospitality | ✓ Business client sees log status themselves | ✗ Answering phone calls | ✗ No customer portal |
| Multi-device sync (Android, iPad, pc) | ✓ Real-time sync on all devices | ✗ Manual transfer | ✓ Available |
| Prijs voor kleine refrigeration & HVAC companies | ✓ SME price point, no customisation needed | ✓ Free but time-consuming | ✗ Higher price per user |
| Exact Online / accounting integration | ✓ Included — also Snelstart, AFAS, Moneybird | ✗ Not possible | ✗ Limited integrations |
"Ik wil dat mijn technicians weten bij welke installation ze zijn, dat het log automatisch bijgewerkt is en dat ik bij een F-gasseninspection gewoon kan doorsturen — zonder zoeken."
Breakdowns and preventive maintenance in one overview
In refrigeration & HVAC werk je altijd op twee ritmes: vaste maintenancesrondes én onverwachte breakdowns die voorrang krijgen. OutSmart combineert beide in één schedule board — zonder WhatsApp-chaos of dubbele systemen.
- Drag-and-drop schedule board — drag a breakdown alert to the first available technician
- Installation always visible — technician immediately sees which cooling unit it concerns and the service history
- Preventive maintenance automatic — maintenance contracts automatically generate work orders on the correct date
- Real-time updates on Android and iPad — wijziging in de planning bereikt de technician direct
- Back office and technician in sync — no more calls to relay who goes where
Always ready for the F-gas inspector — without searching
De log obligation geldt op basis van CO2-equivalent (GWP × inhoud) — niet meer op kilo's. OutSmart berekent dit automatisch per installation en houdt alle koelmiddelregistraties bij, zodat jij bij een inspection direct kunt doorsturen.
- Digital log per cooling unit — CO2-equivalent automatically calculated after each refill
- Refrigerant administration — cylinder cards, refill registration and cylinder management per installation
- Complete service history — all work orders, photos and certificates in one place per asset
- Automatically updated — technician closes work order, log is immediately complete
- Forward during inspection in one click — no more searching for separate files
Work order always complete — even after the technician has left
Geen discussie meer achteraf over wat er is uitgevoerd of bij welke installation. Technicians sluiten de work order direct af op locatie, met foto's, handtekening en automatische objectkoppeling.
- Asset automatically linked — technician scans the installation, work order is immediately linked to the correct cooling unit
- Photos before and after — directly linked to the installation, always retrievable
- Digital signature — client signs on screen on the spot
- Sync across all devices — Android, iPad en pc: work order immediately available after completion
- Invoice immediately — materials and hours already filled in, ready for invoice
Finally know how much time you spend per cooling unit
Weet je eigenlijk hoeveel uur je jaarlijks kwijt bent aan een specifieke installation? Met OutSmart registreer je uren per object — niet per client, maar per cooling unit. That makes post-calculation and contract renewal much more equitable.
- Check in per installation — technician starts and stops the clock per cooling unit
- Compare actual hours with contract time — quickly see where you are running at a loss
- Post-calculation per maintenance contract — substantiate your rates at renewal with hard figures
- No manual entry — time tracking is linked to the work order
- Insight per technician, per asset — see who spends the most time on which installation
What refrigeration companies say about OutSmart
"OutSmart completely transformed our administration. We now work digitally with work orders, asset management and invoicing — all in one system."
"The integration with our accounting package saves us hours every month. Work orders are converted directly to invoices — without duplicate work."
"Our clients can now view their own log. Fewer calls, more trust. We would never want to go back to the old system."
Everything about OutSmart for refrigeration & HVAC companies
What is the best software for refrigeration & HVAC companies?
OutSmart is speciaal gebouwd voor buitendienstbedrijven, inclusief refrigeration & HVAC. It combines digital work orders, asset management per installation, F-gas log management via KoudSmart, maintenance contracts, planning and invoicing in one system — without customisation or external consultant.
How do I keep my F-gas log digitally with OutSmart?
Via the KoudSmart module registreert OutSmart automatisch elke refill per installation, berekent het CO2-equivalent (GWP × inhoud) en slaat alle koelmiddelgegevens op in het digitale log. The technician closes the work order, the log is immediately updated. During an inspection you can forward the log per installation in one click.
Is OutSmart too expensive for a small refrigeration company with 1–5 technicians?
OutSmart operates at an SME price point and is designed for companies of 1 to 30 employees. The time savings on F-gas administration, work order processing and invoicing typically pay back the subscription within the first month. Start with a free 14-day trial — no credit card required. Bekijk de current pricing.
Does OutSmart work on Android, iPad and PC simultaneously?
Yes. Technicians work with the app on Android or iPad, the back office works via the web interface on PC. Everything is synchronised in real time: work orders, photos, planning and log data are immediately available on all devices.
My technicians are used to paper work orders — how do I make the switch?
The OutSmart app is deliberately kept simple for technicians who are not IT-savvy. At the start you receive personal onboarding and training. Clients report that technicians are comfortable with the app after an average of one week. Most resistance disappears quickly once technicians realise they no longer need to come to the office for paper vouchers.
How long does it take to set up OutSmart for my refrigeration & HVAC company?
Most refrigeration & HVAC companies are operational within one to two weeks. Onboarding includes importing clients and installations, configuring work order templates and training technicians. OutSmart provides free onboarding support at the start.
Wat is het verschil tussen OutSmart en Simple Simon voor refrigeration & HVAC?
Simple Simon has asset management in the basic package, but does not have an F-gas log module. OutSmart biedt via CouchSmart een volledige F-gassen en koelmiddelenadministratie, gecombineerd met clientportaal en maintenancescontracten. The price per user is lower with OutSmart for small teams.
Can OutSmart integrate with Exact Online?
Yes, OutSmart has a native integration with Exact Online. Hours and materials from work orders are automatically transferred for invoicing. Other supported packages include Snelstart, AFAS, Moneybird and more. Bekijk alle koppelingen.