SMS-bundles

Fast and direct communication with your customer.

With the SMS Bundles Power-Up, you add an extra communication channel to OutSmart. In addition to email, you can now also reach customers via SMS. Think appointment confirmations, reminders or short status updates. This way, you ensure your message does not just end up in a mailbox but directly on the customer's phone.

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5_stars    Over 20,000 happy daily users
Ben-with-phone
 

Ideal for time-sensitive communication

SMS communication is ideal for time-sensitive messages. For example, a customer gets a reminder that a technician will visit tomorrow, or a notification that the appointment will take place a bit later. This reduces the chance of misunderstandings and no-shows and increases customer satisfaction.

Since SMS is fully integrated into OutSmart, it can be easily combined with Automations. This allows you to automatically send an SMS when a certain event occurs, such as scheduling a work order or approving a quote. This makes communication not only faster but also more consistent.

With SMS Bundles you offer your customers the extra assurance of direct communication and show that you are service-oriented and professional.

SMS bundels
 

A practical example

An installation company used SMS Bundles to automatically send customers a reminder 24 hours before an appointment. This resulted in significantly fewer cancellations and missed appointments. Customers also indicated they found the text messages very handy because they always have their phone at hand.

Benefits
  • Direct communication via SMS in addition to email.
  • Fewer no-shows and misunderstandings at appointments.
  • Automatically combinable with Automations.
  • Professional and customer-oriented appearance.
Always connected
3232784

Work orders per year

5172

Customers trust OutSmart

14
+

Years of experience

We constantly had to create work orders manually with pen and paper. By providing a clear digital system with many options, along with an excellent helpdesk that assists with everything, even the smallest questions, Outsmart has helped us.

Thomas Loos, Display4all

We used to lose work orders now and then, which made tracking time a challenge. With the easy digital entry of work orders, it's much simpler for the technician to manage the administration. Having 100% accurate work orders has definitely cut our administrative time in half.

Pascal Hanenbergh, Hanenberg Techniek

 

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