Customer portal

Always insight, directly shared with your customer.

The Customer Portal offers your clients their own online environment where they can access all their important documents and information. They can view and create work orders, quotes and invoices instantly, without having to call or email your back office. This ensures transparency and fosters smoother collaboration.

Clients can track the status of their assignments. They see the steps that have been taken and what still needs to be done. This prevents misunderstandings and builds trust, as customers feel taken seriously and have control over their own journey.

Over 20,000 happy daily users

Let customers service themselves

For your organization, the Customer Portal brings significant time savings. Employees spend less time answering client questions, leaving more time for core tasks. At the same time, customer satisfaction increases: clients experience the convenience of immediate access and appreciate the professionalism you display.

Because the portal integrates with the rest of OutSmart, the information remains up to date for everyone. Your team and your clients work with the same data, which supports smooth cooperation and a streamlined workflow.

A practical example

A solar installation company used to spend hours every week answering client calls about quotes or copies of invoices. Since they introduced the Customer Portal, clients can see these documents in their own environment. This saved the company several hours of phone time each week and clients appreciate the transparency: they feel better informed and show it in higher satisfaction scores.

Benefits

Transparency: clients always have insight into quotes, work orders and invoices.
Time savings for the back office through fewer questions and phone calls.
Higher customer satisfaction and a professional appearance.
Always up-to-date information shared between client and organization.

3232784

Work orders per year

5172

Customers trust OutSmart

Years of experience

We constantly had to create work orders manually with pen and paper. By providing a clear digital system with many options, along with an excellent helpdesk that assists with everything, even the smallest questions, Outsmart has helped us.

Thomas Loos, Display4all

We used to lose work orders now and then, which made tracking time a challenge. With the easy digital entry of work orders, it's much simpler for the technician to manage the administration. Having 100% accurate work orders has definitely cut our administrative time in half.

Pascal Hanenbergh, Hanenberg Techniek

Customer portal

Always insight, directly shared with your customer.

Let customers service themselves

A practical example

Benefits

Try OutSmart completely free for 14 days!