Strengthen your brand with professional email Communication
You’ve worked hard to build a strong brand identity and develop a solid relationship with your customers. But every time you send an email from within OutSmart, it comes from a generic address rather than your own brand domain. This can affect the professionalism and recognizability of your communication.
With OutSmart's Custom Domain feature, you can send outgoing emails from your own brand domain, making your communication instantly recognizable and more personal. This enhances your brand identity, boosts customer engagement, and ensures that your customers open your messages with more confidence. It's the perfect way to professionalize your communication and take your customer relationships to the next level.
Discover OutSmart's Custom Domain feature
We’ve outlined the benefits of our Custom Domain feature for you:
Set up the functionality once and enjoy the long-term benefits without the need for repeated configurations.
Strengthen your brand identity by consistently sending every email from your own domain.
Customers instantly recognize your email address, increasing trust.
How does it work?
With OutSmart's Custom Domain feature, you can fully personalize your email communication by sending emails from your own company domain. This means you no longer send emails from a generic OutSmart address but from an address directly linked to your brand. This offers several key advantages for both the professionalism of your communication and the customer relationship.
The functionality is simple and can be set up in just a few steps:
- Link your domain
- Send emails from your own company domain
- Strengthen customer trust and brand identity
- Easy, one-time setup
In short, the Custom Domain feature gives you the opportunity to professionalize your communication, enhance brand identity, and increase customer trust—all through the power of a simple yet effective change to your email settings.
How to activate the feature?
With OutSmart's Custom Domain feature, you can now use your own domain to send emails, such as quotes, work orders, and invoices. This not only gives a professional appearance but also ensures that your communication is consistent with your organization's identity. In this guide, we'll explain step-by-step how to set up your own domain, configure email addresses, and verify the deliverability of your outgoing emails.
How do I activate a beta module?
- Go to the Modules page (bottom-left in the menu).
- Open the Beta Modules tab. Here, you'll find various beta modules.
- Enable the module you want to use. You’ll be asked to agree to the terms and conditions of the beta program. Be sure to read them carefully and accept them if applicable.
- After accepting, you’ll see a confirmation message.
Frequently asked questions
Why would I need a Custom Domain?
A custom domain increases recognition with customers and enhances credibility. Customers are more likely to open and trust emails when they come from a familiar domain.
Is the configuration complicated?
No, the configuration is simple and only requires a one-time setup on the new Custom Domain configuration page. Our Service Desk is also available to assist if needed.
Can I switch back to the OutSmart email address later?
The Custom Domain configuration can always be adjusted, giving you the flexibility to revert if needed.
Curious to try out if the Custom Domain feature is right for you?
Interested in OutSmart and want to experience the benefits in practice? Create a free trial account right away or sign up for a free group demo. In this demo, you'll get a tour of the platform and discover all its features.
